What Is A People-First Culture? (Fireside Chat With Jayson Gaignard)
Michel Falcon Experience
APRIL 11, 2019
Eventually the first big boy/big girl client that I got was Verizon Wireless. The micro are those light memorable touches that you, or your employees, or your customers. Truth be told, I started my career as customer experience management being the thing. You got to be communicating with them more.
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