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3 Reasons Why Customer Complaints Can Help Your Business Grow

Kustomer

If you can deliver an exceptional customer experience, your business will be able to steal market share from the competition. Active Communication Is Key. The best way to handle customer complaints is actively communicating with your customer and letting them know you’re working on the problem right away.

Tourism 96
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LoyaltyPlus FrequentStay enhances guest relationships with hotels

LoyaltyPlus

Hotels are showing signs of recovery across the Southern, Western, and East African markets following the turbulence of the past two years. Hotels must therefore look to strengthening relationships with guests and deliver more tailored services if they are to capitalise on this momentum.

Hotels 52