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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Companies can then use AI-driven predictive analytics tools to determine customer patterns or trends in order to better target their marketing offers, and enhance their relationship with customers. Virtual agent exhibitors at MWC 2018: Nuance. customer exhibitors at MWC 2018: Verto Analytics. Get started now.

2018 84
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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Companies can then use AI-driven predictive analytics tools to determine customer patterns or trends in order to better target their marketing offers, and enhance their relationship with customers. Virtual agent exhibitors at MWC 2018: Nuance. customer exhibitors at MWC 2018: Verto Analytics. Get started now.

2018 84
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Customer Service in the Digital Age

CSM Magazine

This differs from supply chain management, which monitors the activities and resources required to bring a product to market. While retailers utilize a wide range of support options such as human and virtual agents, social media, or mobile apps, existing single and multi-channel support systems necessitate access to each channel separately.