Remove Consumers Remove Customer Service Representative Remove Exceptional Customer Service Remove Hospitality
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This is What Exceptional Customer Service Looks Like In 2018

Comm100

It’s 2018, and customer expectations are changing faster than ever. Consumer patience is dwindling; we want better, more accessible products, and everything that we do seems to revolve around convenience. For consumers, mobile blends daily physical life with the convenience of the virtual. Source: Chipotle.

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Exploring the Development of Customer Service in Casinos: From Virtual Help to In-Person Conversations

CSM Magazine

The combination of hospitality, amusement, and betting experiences that characterize client service in casinos is top tier. This sector has experienced an amazing transformation over time, driven by shifting consumer demands and technology advancements.