ReviewTrackers

MARCH 24, 2021

A few more statistics reveal how customer experience — more so than digital strengths, rewards program, or coverage options — could be the key for banks that prioritize customer retention. 80 percent of consumers would switch financial institutions for a better experience. times higher, and their customers are 2.1

Banking 123

Banking Customer Retention Customer Experience Financial 123

BirdEye

JULY 5, 2023

Reactive marketing Reactive marketing is a form of customer relationship management that involves you relying on the feedback from your customer (usually after a sale is complete) so that you can continue to retain the customer and take on board their feedback.

Marketing 98

Marketing Social Media Loyalty Programs Customer Retention 98

ReviewTrackers

APRIL 1, 2019

A few more statistics reveal how customer experience — more so than digital strengths, rewards program, or coverage options — could be the key for banks that prioritize customer retention. 80 percent of consumers would switch financial institutions for a better experience. times higher, and their customers are 2.1

Banking 89

Banking Customer Retention Financial Seminar 89

BirdEye

FEBRUARY 13, 2024

A recent Birdeye study highlights that almost half of consumers search for healthcare providers online, revealing a crucial opportunity. For example, its AI-powered tool, BirdAI , can manage customer feedback and reviews without you having to spend extra time on it. This will be more engaging than passive seminars.

Marketing 58

Marketing Social Media Healthcare Multi-Channel 58