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Contact Centre Outsourcing – Time to Take a Closer Look

CSM Magazine

Matthew Sims, Director of 4T4 Consult, the first influencer to join Puzzel’s new partner programme, shares the top challenges when outsourcing and how to avoid ice-cream shops only selling vanilla. The current Coronavirus crisis has shown the importance of contact centres at this difficult time.

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Why Telemarketing Philippines Is No Longer Cost Saving

Magellan Solutions

Telemarketing Philippines saves 50% as opposed to standard US telemarketing outsourcing rates. Agents from this top outsourcing destination has lower wages which reduces the amount you’ll need to spend for your campaign. Often, businesses make the mistake of thinking outsourcing telemarketing campaigns is all about cost saving.