Remove Culture Remove Customer Confidence Remove Customer Relationships Remove Customer Service Strategies
article thumbnail

The 3 Secrets to a Great B2B Customer Support Team

Team Support

There’s a similar dynamic between customer onboarding and customer support. When a customer receives an excellent onboarding experience, they come away with a plethora of product knowledge and very few questions left unanswered. This concept applies not only to customers, but also to agent morale and company culture.

B2B 64