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The Art of Selling CX

Horizon CX

Strategic Milestone: Apple’s success in customer experience contributes to its strategic milestone of brand loyalty. The company has made customer satisfaction a key component of its mission and vision, emphasizing the importance of creating a positive shopping experience.

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We Asked 30 CX Influencers if They Would Recommend the Net Promoter System

Lumoa

If they are not doing a good job they can quickly fix the situation with the customer." Ian Golding Global Customer Experience Specialist and Certified Customer Experience Professional. Steve Towers Customer Experience & BPM Visionary, Keynote Author, Board Advisor & Judge.

NPS 135