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The Importance of Customer Self Service Portal

Kayako

Are you ready to provide fast and responsive customer care? Build a Help Center so easy to use, it becomes your customers’ go-to. Discover Kayako Self Service. What Is Customer Self-Service? Customer self-service is exactly what it sounds like – making it easy for customers to help themselves.

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This Is How You Save On Customer Support

LiveChat

Good content is not just a formidable marketing tool, it’s also a great starting point for sorting out customers’ problems with your product. Content may be of many different types – blog posts, videos, white papers, case studies, and more. No one ever said that having a customer care number was a necessity to run a business!

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Customer Service Employees are Among the Least Engaged: What’s One Way to Change That?

Tricia Morris

Historically and for the most part still today, customer service agents are paid a relatively low amount to be the face of a brand or organization when customers have questions or issues surrounding an organization, its products or services.