Remove Customer Centricity Remove E-support Remove Hospitality Remove Rewards Programs
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11 TED Talks to Inspire Better Customer Support

Kayako

Get inspired to create a customer-centric business and improve your customer interactions by watching these popular motivational customer service videos on YouTube. Videos to motivate a customer-centric business. What if customers become friends? Creating guest evangelists through customer service.

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10 Key Insights from 15 years of Customer Journey Mapping

SuiteCX

Your investment in CX must link directly to key business results • Have a clear story line that arDculates the criDcal business results to how the new/improved processes, capabiliDes and customer centricity will deliver your business enhanced performance. Don’t try to boil the ocean.