Remove Customer Experience Management Remove Guest Experience Remove Measurement Remove Wireless
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What Is A People-First Culture? (Fireside Chat With Jayson Gaignard)

Michel Falcon Experience

Eventually the first big boy/big girl client that I got was Verizon Wireless. Let’s just visualize you can measure how much you’re spending in training and development, and if we’re able to review some employee turnover, that is all cost savings that goes straight to your bottom line. I ask them two questions.

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