Customer Focused Customer Service Strategies Hotels Voice of Customer 
Storyminers
JULY 6, 2020
Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. Mr. A Renaissance Golf Resort, MI, recognized as one of the World’s Best Hotels by Travel+Leisure magazine. Jeff helps clients develop customer-focused cultures. Kate Leggett. Leslie O’Flahavan. Mike Wittenstein.
Storyminers
JULY 6, 2020
Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. Mr. A Renaissance Golf Resort, MI, recognized as one of the World’s Best Hotels by Travel+Leisure magazine. Jeff helps clients develop customer-focused cultures. Kate Leggett. Leslie O’Flahavan. Mike Wittenstein.
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