5 Top Customer Service Articles For the Week of April 3, 2017
ShepHyken
APRIL 3, 2017
This short article makes the case for why internal service is important and teaches us a few questions we should be asking our fellow employees (internal customers). 10 Traits of a Great Hotel Front Desk Agent by Rupesh Patel. Do they have hotel experience? Did they come from another hotel? Want Loyal Customers?
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