Customer Journey Mapping Leadership Online Experience Workshop 
Experience Investigators by 360Connext
MAY 20, 2015
Keynotes, Coaching and Executive Workshops. Their leadership team is made up of people who are working together and leaving egos at the door. Kicking off the year or the quarter or the sales meeting with a workshop on how to better focus on customers is a great way to move the needle quickly. Customer Journey Mapping.
Experience Investigators by 360Connext
AUGUST 9, 2017
I’m a big believer in mapping the experience. But I’ve seen this become the latest shiny thing in customer experience. Hold a workshop! Produce a beautiful map and get everyone in the company to appreciate it by going on a roadshow with it. Customer journey mapping is not the problem.
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