ChurnZero
AUGUST 14, 2020
At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Not product management. Not product management. It’s Customer Success for us.
Customer Guru
AUGUST 21, 2018
He has been successful in showing businesses, teams and communities how to create a Disney-like experience and culture. He brings a wealth of knowledge and hands-on experiences to his keynotes and seminars. John is consistently helping his clients create a magical customer experience like Disney. Toni Newman Follow @Toni_Newman.
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Storyminers
JULY 6, 2020
Kate was named to Huffington Posts’ Top 100 Customer Service Pros, to Simplr’s list of top customer experience superstars in 2018, and to ICMI’s Top 50 Customer Experience Thought Leaders of 2017. He authored the Customer Success book for Wiley! Myra Golden is the founder of Myra Golden Seminars, LLC.
Storyminers
JULY 6, 2020
Kate was named to Huffington Posts’ Top 100 Customer Service Pros, to Simplr’s list of top customer experience superstars in 2018, and to ICMI’s Top 50 Customer Experience Thought Leaders of 2017. He authored the Customer Success book for Wiley! Myra Golden is the founder of Myra Golden Seminars, LLC.
Bold360
DECEMBER 1, 2016
He’s also the CEO of Boomē, a management consulting firm that specializes in customer experience design and author of a new book, What Customers Cravve , which will be in bookstores worldwide this October. “Organizations make many mistakes when selecting a customer relationship management solution.
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