Totango

FEBRUARY 26, 2019

Offer plenty of accessible support in case customers have questions. It’s the honeymoon period, and depending on how well it goes, you just might sow the seeds for lasting customer relationships. Best of all, a good onboarding strategy lowers the likelihood that new customers will churn.

Social Media 78

Social Media Lifetime Customer Measurement Customers 78

SmartKarrot

JUNE 27, 2022

Ethical operational standards can not only help ensure that your business is following legal regulations set by regulatory bodies but can also strengthen customer relationships and trust. Ethical Dilemma Examples In Business That Customer Success Teams Should Avoid: 1. Like what you are reading? Sign up for our newsletter.

Customer Success 10

Customer Success Advertising Lifetime Customer Customer Relationships 10

SmartKarrot

JANUARY 5, 2021

The trust and following of over 27,000 members in the Customer Success Community on LinkedIn is just the tip of the iceberg for Mikael. He is the Executive Director at The Customer Success Association and as the Director/Analyst of Mikael Blaisdell & Associates Inc. , His blog is a golden archive of his advice and guidance.

Customer Success 21

Customer Success 2021 Chief Customer Officer Leadership 21