ChurnZero

SEPTEMBER 16, 2021

9 Customer Retention Strategies for SaaS. Higher retention rates can mean higher customer loyalty for your business, something that’s crucial for success, especially for SaaS. If you want to throw more fire behind your customer retention strategies , keep reading for some tips and tricks to keep them going strong.

Customer Retention 52

Customer Retention Net Promoter Score Webinar Feedback 52

CSM Magazine

AUGUST 4, 2023

In today’s fiercely competitive business landscape, customer engagement plays a pivotal role in establishing enduring relationships with your target audience and fueling business growth. Create a Loyalty Program Creating a loyalty program is a great way to reward your most loyal customers for their continued support of your business.

Customer Engagement 52

Customer Engagement Engagement Social Media Loyalty Programs 52

SurveySensum

JANUARY 26, 2024

Address common concerns and provide solutions through blog posts, FAQs, and webinars. Educational Resources : Provides webinars, case studies, and tutorials to help customers deepen their understanding of your product. Offer webinars or workshops to deepen their understanding and facilitate decision-making.

Customer Journey 52

Customer Journey Social Media Touchpoint Webinar 52

SurveySensum

SEPTEMBER 26, 2023

Customers were signing up but not sticking around, and her SaaS platform was inundated with user complaints. In the competitive world of SaaS, the battle for customer retention and product adoption can be fierce. Your SaaS feedback platform acts as a bridge, connecting you directly to the voices of your customers.

Management 52

Management Demo User Experience Measurement 52