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Investing in Innovation: Inside the Mind of the Man Behind Salesforce Service Cloud

Talkdesk

JULY 31, 2017

This interview is with Mike Milburn, Chief Customer Officer of Service Cloud at Salesforce. This conversation originally appeared in Opentalk magazine. You meet with customers all the time. Companies are responding to customer service because they want a market share and they want to stay alive. Absolutely.

Innovation 42
Innovation Average Handle Time Magazine Contact Center 42
article thumbnail

Investing in Innovation: Inside the Mind of the Man Behind Salesforce Service Cloud

Talkdesk

JULY 31, 2017

This interview is with Mike Milburn, Chief Customer Officer of Service Cloud at Salesforce. This conversation originally appeared in Opentalk magazine. You meet with customers all the time. Companies are responding to customer service because they want a market share and they want to stay alive. Absolutely.

Innovation 40
Innovation Average Handle Time Magazine Contact Center 40
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