6 Key Takeaways From ‘Managing Friction Between Customer Success and Other Company Departments’ Panel
ChurnZero
FEBRUARY 26, 2021
Or if Customer Success has a customer who wants to become more involved in an aspect of product development, they post a request to have a Product Manager or Engineer listen in on the conversation. Take the initiative to align on your product roadmap. Sales is driven by the latter, but Product is driven by the former.
Let's personalize your content