CSM Magazine
AUGUST 31, 2018
A natural collection of Customer Journeys over the life of the customer relationship. Other common terms include: cradle-to-grave relationship, end-to-end relationship, customer for life experience, and lifetime customer connection. The Customer Journey. The Process Steps.
Up Your Service
AUGUST 9, 2018
A natural collection of Customer Journeys over the life of the customer relationship. Other common terms include: cradle-to-grave relationship, end-to-end relationship, customer for life experience, and lifetime customer connection. The Customer Journey. The Process Steps.
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Up Your Service
AUGUST 9, 2018
A natural collection of Customer Journeys over the life of the customer relationship. Other common terms include: cradle-to-grave relationship, end-to-end relationship, customer for life experience, and lifetime customer connection. The Customer Journey. The Process Steps.
SurveySensum
JULY 14, 2020
Currently, she is the VP of Customer Success at Sonarax, where she is owning the customers’ entire journey from lead to successful, loyal, lifetime customers. Jaap Wilms has over two decades of experience in Customer Experience. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].
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