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How to Scale Your CX for the Holiday Season

Kustomer

Transparency, communication and proactive solutions are able to go that extra mile even in the event of an unexpected complication with an order or service. Let’s check out some clear ways to deliver exceptional customer service in an extraordinary holiday climate. Why Holiday Customer Self-Service Matters.

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Top 17 Gorgias Alternatives & Competitors for 2024 (Real User Feedback)

Kustomer

Primarily tailored for e-commerce businesses, this tool efficiently manages tickets, centralizes customer communication via a shared inbox, and automates numerous routine tasks. One of Gorgias’s greatest assets is its robust integration with the e-commerce platform Shopify. Paul Ferrill, giving it a 3.0/5.0

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The 12 Best Customer Service Software Tools for 2022

Kustomer

A new era in customer service has arrived. The transformed landscape requires engagement like never previously seen, and customer service software is here to help. Not one single survey has ever indicated that customers wouldn’t pay more for great service, according to Forbes.

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Freshdesk vs. Zendesk: The Giants of Customer Support and Help Desk Software

Kustomer

is a cloud-based customer support solution designed to enable businesses of all sizes to deliver exceptional customer service. Kustomer’s self-service feature is designed to be seamlessly integrated within the customer’s conversation flow, ensuring that context is maintained across different channels.