eGain Blogs

AUGUST 2, 2018

We just announced the immediate availability of the eGain Cloud AlwaysOn , an industry-first offering of its kind in the customer engagement applications space. The Always-On Customer Age is already upon us. This has elevated the need for always-on customer service. appeared first on eGain Blog. billion to $2.5

Customer Engagement 40

Customer Engagement Blog Customer Expectations Consumers 40

eGain Blogs

AUGUST 2, 2018

We just announced the immediate availability of the eGain Cloud AlwaysOn , an industry-first offering of its kind in the customer engagement applications space. The Always-On Customer Age is already upon us. This has elevated the need for always-on customer service. appeared first on eGain Blog. billion to $2.5

Customer Engagement 40

Customer Engagement Blog Customer Expectations Consumers 40

Comm100

FEBRUARY 5, 2018

The answer for many businesses was customer engagement software. Today, if you google ‘Customer Engagement Software’, you’ll find that the top results are lists of the best customer engagement tools on the market. The density of these lists isn’t Capterra or Software Advice’s fault. Why Is Customer Engagement Software Important?

Social Media 48

Social Media Customer Engagement Engagement Marketing 48