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Delighted’s retail customer experience guide for 2021 and beyond

delighted

Omnichannel retail makes products and services more accessible. In light of this, many traditional brick and mortar brands have taken an omnichannel approach to retail. Indochino, for example, was very successful as an online fashion marketplace. Brick and mortar, or digital? For 2021 and beyond, the answer is both.

Retail 69
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Delighted's retail customer experience guide for 2020 and beyond

delighted

Omnichannel retail makes products and services more accessible. In light of this, many traditional brick and mortar brands have taken an omnichannel approach to retail. Indochino, for example, was very successful as an online fashion marketplace. Technology: tablets, computers, gadgets. Brick and mortar, or digital?

Retail 40