CAIO or NO CAIO: Customer Experience Depends Upon Structuring People to Manage Information
Michelli Experience
JULY 11, 2017
In his thought-provoking HBR article, Andrew Ng suggested artificial intelligence will produce social transformation on par with electricity from 100 years ago and the internet from approximately 20 years back. Andrew, the chief scientist at Chinese internet behemoth Baidu Inc. The Transformational Power of AI. Michelli, Ph.D.
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