ICMI Expo 2019 Conference Roundup
Comm100
MAY 21, 2019
Takeaways : There was a lot of valuable advice shared in the keynote but I loved Jeff’s suggestion to take down the wallboards in your center and simply ask your team to focus on the customer. As leaders, how we act always trumps what we say. If our employees are going to follow us every day, we must live our values.
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