Top 5 Customer Service & CX Articles for the Week of June 26, 2023
ShepHyken
JUNE 26, 2023
The Art of Customer Service: Lessons From History’s Master Painters by Mark de Bruijn (MyCustomer) From the Mona Lisa to The Starry Night, art masterpieces live in our minds for the emotion they make us feel. Their CX initiatives are failing to move the needle — and at the same time — are lending leadership teams a false sense of security.
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