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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Augie Ray – Customer Experience Expert, Blogger, Speaker, Consultant. As a VP Analyst for Customer Experience at Gartner, Augie Ray has been helping Fortune 500 firms to understand CX, how to succeed, how to gauge results, and how to make CX matter to the stakeholders. LinkedIn : [link]. Website : [link]. LinkedIn : [link] /.

2020 132
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CX Lessons from 2016: 31 Customer Experience Pros Share Their Plans for 2017

Bold360

Meet Our Panel of Customer Experience Pros: Daisy Jing. Nathan Barber. Ray McKenzie. Now, the company is a team of 14+ women, inspiring confidence in others. “I have learned in 2016 that our customers (aged 18-24 years old or the millennials) spend most of their time…” On their mobile devices.

2016 111