perspectives in-brief what-we-really-mean-by-artificial-intelligence-ai 
Currency Alliance
APRIL 10, 2021
If a new CEO replaced you tomorrow, and had no previous connection to the current loyalty program, what changes do you think she would make? But what about the massive 40-60% who only shops with you once or twice a year? As CEO, the time you can dedicate to your loyalty program is probably close to zero.
Currency Alliance
FEBRUARY 10, 2021
If a new CEO replaced you tomorrow, and had no previous connection to the current loyalty program, what changes do you think she would make? We hear loyalty leaders state all the time that they have embraced ‘best practices’. Nobody granted those loans on a whim. That’s right, loyalty programs should be a profit center.
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