perspectives the-future-of-small-business-banking recording Webinar Related Topics 
Kustomer
JUNE 17, 2021
No longer are the days of bank teller-esque transactions where each experience is done as quickly as possible with little consideration for customer satisfaction. Listen to the podcast below to discover how Laurent and his team at Azure use customer-centric strategies to create the best experience. We need to do something now.’”
Ian Williams
MARCH 19, 2020
In this next video in the CX Club series, Ian Williams from Jericho and Christopher Brooks from Clientship CX look at leadership in terms of the way it relates to customer experience. The specific topics in this video are immersing the leadership team in the world of the customer, phasing of the CX programme and prioritisation of issues identified.
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