Customer Bliss

JUNE 13, 2018

If you’ve been listening to, or been a guest on my podcast, The Chief Customer Officer Human Duct Tape Show , then you know that the last question I like to ask is: what do you know now that you wish you knew then ? Previous guests have mentioned that they find a lot of advice and good takeaways in this portion of the podcast.

Customer Experience 214

Customer Experience Chief Customer Officer Leadership B2B 214

Customer Bliss

MARCH 28, 2018

The CX leaders who have been guests on my podcast, always stress the importance of maintaining relationships with internal and external stakeholders in order to advance the work. Take the time to learn how all of the various departments and leaders will be impacted by the overhaul. Be excellent for that set of people.

B2B 171

B2B Chief Customer Officer Net Promoter Score Culture 171

SurveySensum

JULY 14, 2020

While many brands are struggling to deliver the relevant and delightful experiences to the customers, certain Customer Experience Leaders have broken the code and delivered what is considered to the best! Here is a list of 150 Global Customer Experience Thought Leaders and Influencers who have taken Customer Experience to the whole new level.

2020 132

2020 Customer Experience Magazine Consulting 132

Kustomer

JANUARY 13, 2022

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, we have Matt Chabrier as our honorary host and his guest, Aziz Razakov. Perfection is Possible in CX. Aziz comes from a background in orthodontics, which set him up for a future of CX perfection. Tune in to learn more!

Omnichannel 97

Omnichannel Customers Definition Social Media 97