qualtrics-and-sap-partner-to-bring-more-empathy-to-the-contact-center 
CSM Magazine
MAY 10, 2022
Integration brings advanced speech and text analytics into an intelligent, connected customer service platform to help organizations understand the sentiment, emotion and effort behind every customer interaction. Understand how customers feel about every experience, across any channel.
Kustomer
OCTOBER 4, 2021
Listen to the full podcast to learn more. Listen to the full podcast to learn more. The more advances we make in technology and communication, the more CX leaders should do to keep up. After listening to the experts, you’ll come to find that implementing AI isn’t as difficult as you might think.
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