Customer Bliss

APRIL 7, 2016

” I’m actually not a huge fan of Uber from a customer standpoint, and I’ll be blogging about that in the next week or so — but it is hard to argue with their unicorn status or growth model, even if you think it might not necessarily last because of some issues they’re having on the customer front. .”

Chief Customer Officer 185

Chief Customer Officer Leadership Hotels 2016 185

Customer Bliss

SEPTEMBER 4, 2018

With a background in business and technology, Bob is an extremely senior executive leader with many years of experience leading and guiding not only what goes inside of an organization, but also in how he tells the customer story and engages leaders in a graceful way. Turn Your Ad Hoc CX Culture Into One That’s More Deliberate.

Leadership 111

Leadership Customer Experience Chief Customer Officer Financial 111

Gainsight

DECEMBER 13, 2018

It wouldn’t be a blog about Information Technology without posting this clip from “The IT Crowd,” but those of us actually in the IT business know that this hasn’t been the role of IT teams in modern companies for years now. It’s still funny, though! This is nothing new in the IT world.

Roadmap 49

Roadmap Government ROI Management 49

Magellan Solutions

JULY 15, 2021

Performance based appointment setting ensures that your agents will only get quality leads for your company. Businesses all over the world prefer a performance based appointment setting as BPO companies would need to show results first before you pay them. Company’s Background. The client specializes in social media, email, and affiliate marketing.

Call Center 40

Call Center B2B Sales Retail 40