BirdEye

OCTOBER 31, 2023

Choosing the best reputation management company for your business can boost your online reputation, amplify positive feedback, and effectively handle any negative remarks. Customers today heavily depend on online review sites, public forums, and social media channels when choosing businesses. I reviewed over 20 different offerings.

Management 109

Management Social Media Multi-Channel Feedback 109

BirdEye

JANUARY 11, 2023

Its simple interface makes it incredibly user-friendly and features like Facebook Business Manager help businesses optimize the platform for advertising and marketing. Social media marketing is the process of creating, managing, and amplifying content related to your business or product on social networks.

Social Media 98

Social Media Multi-Channel Advertising 2002 98

Ecrion

FEBRUARY 24, 2020

This is definitely Customer Communication Management and creating the service contract is Document Automation. Software providers offer similar form-to-document functionality under all four monikers: Customer Experience Management (CXM), Digital Experience Platform (DXP), Customer Communication Management (CCM), and Document Automation (DA).

Customer Experience 52

Customer Experience Multi-Channel Document 2002 52

SurveySparrow

MARCH 6, 2024

Create and manage surveys easily, even without technical expertise. Market research professionals Marketing and advertising teams Product managers Academic researchers Small businesses and entrepreneurs Individuals seeking feedback and insights G2 Rating: 4.4/5 Distribution channels: Everyone has different requirements and preferences.

Multi-Channel 52

Multi-Channel 2002 Healthcare Government 52

Kustomer

JANUARY 14, 2021

He says, “So when you think about your support as a business and how you’re enabling your customer, educating your customer and supporting your customer, you have to do that through many different lenses, through many different channels.” And you drive consistency for those channels. Are we sharing the same message? Ed Porter: (08:12).

Multi-Channel 81

Multi-Channel Contact Center Customers Sales 81

Qualtrics

FEBRUARY 20, 2019

Today, he heads up the XM Institute TM at Qualtrics®, with the goal of making it the world’s premier center of excellence for all things experience management. If you’d like to hear Bruce in person, you can join one of his several sessions at X4 London 2019, our free Experience Management event on April 17. Book your place now.

2002 30

2002 B2B Culture Events 30

SurveySparrow

NOVEMBER 6, 2020

Manage multiple accounts for different users. Collect feedback from any part of the world using multi-language surveys option. Businesses can create multi-page form if you are sending a long-form that might take up a lot of time. Qualtrics: Started in 2002, it is one of the oldest online survey tools in the market.

Multi-Channel 45

Multi-Channel Net Promoter Score NPS 2002 45