Loyalty Coalitions V3.0: greater benefits for consumers and brands
Currency Alliance
SEPTEMBER 5, 2018
Even though Plenti failed[i], Amex’s effort showed belief in the coalition model by one of the biggest names in reward programs. The “Marriott More” program allows its members to earn and redeem points on everyday retail purchases[iii]. better customer engagement. This is a big part of why Plenti failed.
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