2005 Customer Expectations Social Media User Experience 
Kerry Bodine
APRIL 30, 2019
Event #2: Social media went mainstream. While I can pinpoint the launch of NPS to a specific date, the broad adoption of social media spans a murkier timeline. Here are a few of the key events: April 2005: YouTube launched. It had strict user experience guidelines.
Kerry Bodine
APRIL 30, 2019
Event #2: Social media went mainstream. While I can pinpoint the launch of NPS to a specific date, the broad adoption of social media spans a murkier timeline. Here are a few of the key events: April 2005: YouTube launched. It had strict user experience guidelines.
Kerry Bodine
APRIL 30, 2019
Event #2: Social media went mainstream. While I can pinpoint the launch of NPS to a specific date, the broad adoption of social media spans a murkier timeline. Here are a few of the key events: April 2005: YouTube launched. It had strict user experience guidelines.
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