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3 Events Paved The Path For The Customer Experience Discipline

Kerry Bodine

Here are a few of the key events: April 2005: YouTube launched. This, in turn, created more kindling for the social network customer experience conflagration. It had strict user experience guidelines. Event #2: Social media went mainstream. July 2006: Twitter launched for public use.

Events 59
article thumbnail

3 Events Paved The Path For The Customer Experience Discipline

Kerry Bodine

Here are a few of the key events: April 2005: YouTube launched. This, in turn, created more kindling for the social network customer experience conflagration. It had strict user experience guidelines. Event #2: Social media went mainstream. July 2006: Twitter launched for public use.

Events 59
article thumbnail

3 Events Paved The Path For The Customer Experience Discipline

Kerry Bodine

Here are a few of the key events: April 2005: YouTube launched. This, in turn, created more kindling for the social network customer experience conflagration. It had strict user experience guidelines. Event #2: Social media went mainstream. July 2006: Twitter launched for public use.

Events 18