Second to None

MARCH 22, 2019

Older Gen Zers witnessed their parents face economic turmoil and risk of unemployment in 2008, instilling a pragmatic attitude towards the monetary market. 1] That being said, you must allocate efforts towards creating a positive reputation of your brand online. Online Influence. This method is generally low-cost, and low-effort.

Connections 75

Connections Brands 2008 Social Media 75

Second to None

MARCH 22, 2019

Older Gen Zers witnessed their parents face economic turmoil and risk of unemployment in 2008, instilling a pragmatic attitude towards the monetary market. 1] That being said, you must allocate efforts towards creating a positive reputation of your brand online. Online Influence. This method is generally low-cost, and low-effort.

Connections 63

Connections Brands 2008 Social Media 63

Currency Alliance

OCTOBER 12, 2021

Loyalty partnerships with complementary brands are the best way to create additional value, for customers and for your business. Depending on the maturity of your loyalty program, you may already have some program partners, or be a partner in somebody else’s program. How loyalty partners co-create value.

Loyalty 59

Loyalty Loyalty Programs Airlines Travel 59

Retently

MARCH 18, 2019

Well, by far the most effective way to measure customer satisfaction and loyalty is via the Net Promoter Score. After all, brands with high customer retention are usually companies with high NPS score. Apparently, approximately 91% of Tesla owners said “they would buy again” from this brand. High Customer Retention and Growth.

Net Promoter Score 133

Net Promoter Score NPS Customer Retention Loyalty 133

ClearAction

AUGUST 21, 2016

If It’s Called Customer Experience, Why Is It All About the Brand? While companies clamor to get their share of revenue from new and existing customers, the delta between what brands say they do for customers and what actually happens has never been larger. Janice Cuban. See the math problem here?

Brands 54

Brands Customer Experience Social Media 2008 54

ClearAction

MAY 28, 2015

While companies clamor to get their share of revenue from new and existing customers, the delta between what brands say they do for customers and what actually happens has never been larger. Q: When companies don’t get it right, customers are taking to social these days to gripe about it and get action.

Customer Experience 110

Customer Experience Social Media Customer Experience Management 2008 110