Answer Dash
NOVEMBER 21, 2018
In order to future-proof their business, organisations need to be asking themselves not ‘what do customers want?’ but, ‘what will customers want?’ Technology is key to finding out. In the past, introducing new technology involved the arduous installation of expensive, on-premise equipment.
AskNicely
FEBRUARY 12, 2018
Instead, I got a 2010 Honda Civic. After he opened up his “brand” to real-time feedback, the way he engaged with his customers changed. He started to understand how customers felt about his “brand.”. I’m merely stating that an amazing customer-first experience made me want to show my appreciation with my wallet.
Service Untitled
FEBRUARY 17, 2010
Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Are you meeting your customers’ service expectations? This will be different from company to company because the customers change.
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