2012 Call Center Customer Care Customer Satisfaction 
Magellan Solutions
FEBRUARY 13, 2022
Why Are Every Businesses Looking to Hire an ISO Certified Call Center? After examining 82 research papers in 2012, it was revealed that ISO certification has “clear benefits” on organizations. That means, in terms of operations, customer happiness, and staff engagement levels, ISO has a positive impact on their process.
Magellan Solutions
JULY 5, 2021
Let’s take a look at the best and worst Philippines Call Center Companies this 2021. There are more than 700 Philippines call center companies – many of which work specifically for small and medium enterprises. So, here are some of the other factors that SME owners should look for in a call center company. .
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SurveySensum
JULY 14, 2020
Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up.
Clarabridge
JANUARY 26, 2017
In 2012, Obama had seven times the Twitter followers than Romney, 3 times the Facebook followers and those followers showed significantly higher passion and engagement in social chatter. Doing so allows you to better understand your customer base. Listen First, Ask Second.
Clarabridge
JANUARY 26, 2017
In 2012, Obama had seven times the Twitter followers than Romney, 3 times the Facebook followers and those followers showed significantly higher passion and engagement in social chatter. Doing so allows you to better understand your customer base. Listen First, Ask Second.
Clarabridge
JANUARY 26, 2017
In 2012, Obama had seven times the Twitter followers than Romney, 3 times the Facebook followers and those followers showed significantly higher passion and engagement in social chatter. Doing so allows you to better understand your customer base. Listen First, Ask Second.
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