Lumoa
SEPTEMBER 16, 2022
A significant change since 2013 when it is the other way around. Listen to the voice-of-customer. How often does your business respond to voice-of-customer and close the loop? Missing the open response part leaves a business without deep insights into what drives your customer experience up or down. .
Storyminers
JULY 6, 2020
Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. Mr. He held sales and technical leadership positions at IBM, where he advised companies on the strategic use of information technology to solve business problems and gain a competitive advantage. Bruce Temkin. Frank Eliason.
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Storyminers
JULY 6, 2020
Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders. Mr. He held sales and technical leadership positions at IBM, where he advised companies on the strategic use of information technology to solve business problems and gain a competitive advantage. Bruce Temkin. Frank Eliason.
SurveySensum
JULY 14, 2020
Mila Widyani – Head of Customer Experience at CIMB Niaga. A Customer Experience Thought Leader and Influencer, Mila Widyani is a dynamic professional who strongly believes that CX is the key to driving a sustainable competitive advantage in today’s economy. LinkedIn : [link] /. Website : [link].
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