The 2015 Wish List for Holiday Customer Service
Tricia Morris
NOVEMBER 13, 2015
The latest figures from the National Retail Federation’s (NRF’s) Shop.org site project that holiday e-commerce sales in the U.S. For November and December 2015, U.S. retail e-commerce sales alone are expected to total as much as $105 billion of a projected $630.5 Will your brand be on customers’ naughty or nice list this year?
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