Wootric
MAY 12, 2020
So you’ve been reading up on Net Promoter Score. Your colleagues in the SaaS world tell you that it’s the best way to take your customers’ pulse. It’s true that Net Promoter Score is a great way to engage with your customers and solicit tons of feedback. ” Setting up an NPS program?
ijgolding
MAY 20, 2015
Customer Service has always been part of their DNA, culminating in the production of the book ‘Exceeding Customer Expectations: What Enterprise, America’s #1 Car Rental Company, Can Teach You about Creating Lifetime Customers’ in 2007. A promoter is an advocate of your business.
SurveySensum
JULY 14, 2020
Michael Pace – Customer Service Thought Leader, Director of Global Member Services at Virgin Pulse. She founded Chief Customer in 2015, and since then she is helping companies become customer-centric and transform to fulfill the promise they have made to their customers. . LinkedIn : [link]. Website : [link].
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