Avaya
JUNE 18, 2018
Each customer relationship starts with a single interaction and lasts the entire customer journey, and that journey could last decades. Each interaction is critical and contributes to the overall lifetime customer experience that drives engagement, value and loyalty. Comply with GDPR.
CSM Magazine
AUGUST 10, 2017
Defining customer relationships is a necessary step in delivering what customers truly want—and driving business results. the way in which two or more people or things are connected or the state of being connected,”. The customer relationship management (CRM) market, for instance, reached $26.3
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SurveySensum
JULY 14, 2020
Sarah Sargent is a highly accomplished & inspiring Customer Service & Customer Experience Director at Radian Group where she is reinvigorating CX in social housing. She has carved a successful career in both customer service and CX leadership across Financial Services and Telcos.
SmartKarrot
JANUARY 5, 2021
Apart from these mediums of sharing customer-centric growth ideas, he also shares conversations with industry executives on his podcast , specifically targeted to B2B SaaS and tech leaders. Additionally, he serves as the Chief Customer Officer at Higher Logic. Jeff Breunsbach. Emilia D’Anzica. Donna Weber.
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