CSM Magazine

AUGUST 10, 2017

The group has a 7,500-strong customer insight community called ’The Inside Panel’, which helps generate a better understanding of consumers, creating more appealing advertising and content. What used to be perceived as customer survey spam can now be really engaging and help brands to grow relationships.

Customer Insights 40

Customer Insights Insights 2015 Customer Relationships 40

SurveySensum

JULY 14, 2020

Sarah Sargent is a highly accomplished & inspiring Customer Service & Customer Experience Director at Radian Group where she is reinvigorating CX in social housing. She has carved a successful career in both customer service and CX leadership across Financial Services and Telcos. LinkedIn : [link]. Website : [link].

2020 132

2020 Customer Experience Magazine Consulting 132

SmartKarrot

JANUARY 5, 2021

The trust and following of over 27,000 members in the Customer Success Community on LinkedIn is just the tip of the iceberg for Mikael. He is the Executive Director at The Customer Success Association and as the Director/Analyst of Mikael Blaisdell & Associates Inc. , Emilia D’Anzica. Curtis Bingham. Donna Weber.

Customer Success 21

Customer Success 2021 Chief Customer Officer Leadership 21