Kustomer

NOVEMBER 4, 2020

Over 80% of companies who prioritize customer experience report an increase in revenue. 2020 brought huge changes to the business world and impacted customer service and operations across the board. Here are some examples of how businesses use AI to streamline CX: Automated answering service for sorting and routing support.

2021 140

2021 Customer Experience E-support Omnichannel 140

Kustomer

NOVEMBER 4, 2020

Over 80% of companies who prioritize customer experience report an increase in revenue. 2020 brought huge changes to the business world and impacted customer service and operations across the board. Here are some examples of how businesses use AI to streamline CX: Automated answering service for sorting and routing support.

2021 52

2021 Customer Experience E-support Omnichannel 52

C Space

MAY 22, 2020

The Brand Move Roundup – May 21, 2020. Digital learning and talent management brands Skillsoft and SumTotal held a live global experience for learning, talent, and business leaders virtually this year, after a last-minute dash to turn their usual face-to-face event into an online experience.

2020 52

2020 Brands E Commerce Travel 52