Remove 2021 Remove Brand Values Remove Consumers Remove Lifetime Customer
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The Need for Customer-Friendly Authentication Alternatives to Vulnerable One-Time Passcodes

CSM Magazine

One-time passcodes, or OTPs, sent to mobile phones are the cornerstone of many organizations’ customer authentication strategies. This is in large part due to the positive reputation it has with consumers: it’s convenient and assumed that these codes are secure. LexisNexis calculates that in 2021, every $1 of fraud cost U.S.

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Top 50 Customer Success Influencers 2021

SmartKarrot

Without further ado, here is presenting to you our Top 50 Customer Success Influencers for 2021. Proclaimed as the Customer Success growth expert, consultant, and thought leader, Lincoln is a customer-centric growth mastermind. His popular blog features his ideas and exceptional Customer Success strategies to follow.