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ChurnZero’s 10 Customer Success Leaders to Watch in 2021

ChurnZero

JANUARY 8, 2021

With their visibility elevated, Customer Success leaders stepped up to carry the weight of their fellow revenue-driven teams and prove their value within the broader organization. Most recently, Staci led a worldwide sales team at IBM for an offering that secures customers’ digital engagements. Customer Success Around the Web.

2021 98
2021 Customer Success Chief Customer Officer Leadership 98
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Confirmit’s Intention to Merge with FocusVision: A Commitment to our Customers

Confirmit

JANUARY 19, 2021

As you may know, it’s been a busy start to 2021 for Confirmit. The merger is conditioned on receipt of regulatory approvals and is expected to close in the second quarter of 2021. Clearly, we are very excited about this planned next step and believe there are huge benefits to our customers and potential customers.

2021 52
2021 Roadmap Customer Voice Technology 52
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