TechSee

JUNE 16, 2022

Eric’s favorite motto is “The Customer Experience is Paramount and must be the driving force to any organization.” With a career spanning over 20 years, Eric has an extensive amount of experience in Contact Center and 3rd party and onshore vendor management. Tom Hinds, SVP Customer Engagement at Advocate Aurora Health.

Customer Service 252

Customer Service Contact Center 2022 Magazine 252

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Amarachi Ogueji. Catherine Blackmore. In turn, Diana helps her clients’ businesses grow. Donna Weber.

2022 21

2022 Customer Success Chief Customer Officer Customer Centricity 21

CSM Magazine

NOVEMBER 19, 2021

It has been a central pillar of brand marketing and customer engagement since the turn of the century. Over the last 20 years it has evolved to feature in all aspects of digital marketing and advertising, customer comms and even omni channel experiences. Personalise across the customer journey.

Brands 64

Brands 2022 Multi-Channel Books 64