Remove 2022 Remove Consumers Remove Customer Service Remove Tourism
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The Hospitality Industry in a Time of Social Distancing: Threat and Opportunity

Maru Group

Consumer spending on travel and tourism, hotel rooms, conferences and weddings has plummeted by two thirds. McKinsey’s modeling suggests it will be 2022 or even 2023 before demand recovers. One person noted that, while “this is the time to experiment,” the question is “will consumers let us go there?

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Exploring the Impact of COVID-19 on Customer Behavior

BlueOcean

What do mattress sales, wildlife populations, and peak customer service times all have in common? Meanwhile, wild animals are appearing during daylight hours while also thriving in number due to less commuter traffic and tourism—an impact scientists have dubbed the “anthropause.”. Listen to the audio or read the article.

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