2022 Customer Care Hotels Social Media 
SmartKarrot
FEBRUARY 15, 2022
Adam Toporek is a globally-recognized keynote speaker on customer experience. He is known for his ability to help firms reimagine their customer care. He is the owner of CTS Service Solutions, a customer experience firm that grew out of his blog ‘Customers That Stick.’ Here is the list for you – 1.
Customer Alignment
JUNE 23, 2017
According to new research recently published, Chatbots will cut business costs by circa $8 billion by 2022. Bots can give customers speedy answers on chat, phone, website, text or social media. They can answer routine, common questions that customer service agents are asked every day.
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